With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

As the Business Analyst on this CRM implementation project, I played a key role in identifying the right customer relationship management solution for the client, gathering business requirements, and ...

Contact Management Software May Be All the CRM Your Business Needs Contact management software can streamline sales and even uncover missed opportunities, all with a lower barrier to entry than ...

Enterprise CRM software is a customer relationship management platform specifically designed for midsize to large organizations that need a solution that can handle the bandwidth of a large-volume ...

Microsoft released the second version of its customer relationship management package, promising expanded language coverage and tighter links to its latest Office and server software products.

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

As you’ll see on the following pages, the forecast for CRM and related solutions continues to be bright. Artificial intelligence has moved from rumor to reality, and as one of our analysts, Sales ...