You have a lot to look forward to next month at Call Center and CRM Demo and Conference. The name of the show reflects the reality of customer relationship management (CRM), which originates in your ...

Customer relationship management (CRM) doesn't have to be costly and complicated. Start with the best small-business-friendly CRM software we've tested. I’ve been writing and editing technology ...

The business world is dynamic, and being a part of it means facing any challenge that arises therein, which commonly includes achieving successful sales processes. In doing this, you might consider ...

Yodlee's PFM solutions are used by eight of the top ten US financial institutions, giving millions of consumers insight and control over their finances, and helping financial institutions deliver more ...

In today’s competitive market, customer retention is the order of the day. If you do not look after your customers, your competitors will. Nowadays, customers are seeking quality rather than quantity ...

Startup CloudShare, formerly known as IT Structures, has raised $10 million in series B financing from Sequoia Capital, Gemini Capital, and Charles River Ventures. This brings CloudShare’s total ...