Ken-Tech Data director Munjal Shah at its call centre in Nairobi: “We expect more growth in the industry immediately the government puts in place data protection laws.” Photo/PHOEBE OKALL Kenyan ...

The largest share of jobs for blue & grey collar talent comes from BPO/Customer Care, Delivery, Data Entry/Back Office, Field Sales, and Retail/Counter Sales categories. The largest share of jobs for ...

“Quest has combined facilities in Cape Town and Johannesburg of 2,500 seats, while HTMT is really big, but both these companies have expressed willingness to invest in the BPO industry here,” Mulinda ...