There's nothing more frustrating than giving directions to a loved one over the phone. Even if they send you a video or use their camera to show you the issue, directing somebody how to use an app or ...

There's lost of ways to help your friends and family solve their tech problems. You can send them links to Lifehacker articles, tell them how to fix a problem over the phone, or you could fix the ...

Your parents ring you up and they've got a problem: their iPhone isn't working. It "wont load pictures", they say. Or maybe it's having trouble with volume. Whatever the case may be, they're not ...