To bolster national security and introduce an active cyberdefense (ACD) system, several officials said the central government is drafting a new law that would require telecommunications carriers to ...

Automatic call distribution systems are frequently used in the telephony industry. They will generally be used in contact centers expecting high volumes of inbound calls. They are automated systems ...

ACD vs IVR: Which One Will Save You More Customers? Your email has been sent Struggling to choose between ACD vs IVR? Learn which one's best if you have to choose and when you should use both. ACD ...

Anyone know of or can recommend a ticket tracking system that integrates with an ACD ( http://en.wikipedia.org/wiki/Automatic_call_distributor)? Phone call comes to ...

JOHOR BARU: The state Health Department is now using the Active Case Detection (ACD) system to detect chikungunya cases instead of relying on reports from medical facilities.

This post was written by Jason Alley, lead consultant at Vanguard Communications. Enterprise customers are becoming more aware of Unified Communications (UC) applications and issues. However, I find ...

The system taught by trading guru Mark Fisher is the one that he and his traders at MBF Clearing Corporation use to make a living on the New York markets every day. They trade everything from basic ...

ATLANTA, GA and VICTORIA, BC--(Marketwired - Jan 30, 2015) - ACD Systems today released a new complete geographic information system (GIS) version of its popular Canvas illustration product. Canvas X ...