How to Use Chatbot Technology to Improve UX Chatbots allow you to streamline your customer onboarding and service — and it’s more personalized than you might think.

Inject visual flair into your chatbot conversations by using them! If you can make a user smile with a funny (and relevant) gif, by all means, add it!

When I set out to improve my tainted reputation with chatbots, I discovered a new world of A.I. manipulation.

AI chatbots like ChatGPT generate responses by drawing from large volumes of text they are trained on. That doesn't mean they're always right.

ChatGPT is a chatbot that you can learn how to use in minutes. Here are some easy ways to get started.

iOS 26 and macOS Tahoe give us a look at what Apple Intelligence’s AI chatbot could look like. Here’s how you can use it on your device.