If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model ...

The ability to solve complex problems effectively has become a defining factor for success. Yet, despite the abundance of tools and methodologies available, I've noticed organizations often struggle ...

Understand the nature of your problems – and how to solve them. (Image: Supplied) In an ideal world, problems would melt away. But this side of the rainbow, we’re left to solve them on our own.